Customer Care & Trade Inquiries
Cargo Rugs Support, Distribution & Showroom Contacts
Connect directly with our Canadian rug specialists for custom sizing inquiries, logistics status, wholesale orders, and nationwide shipping assistance.
Direct Phone
Telephone Line
8003574355Mon - Fri: 8:00 AM - 6:00 PM EST
Instant Chat
WhatsApp Desk
Open WhatsApp ChatQuick sizing & product availability
Written Inquiries
Email Support
hello@cargorugs.comResponse within 2-4 business hours
Physical Hub
Warehouse & Office
293, Arrowstone Drive, Kamloops, V2C 1P8, Canada
Order pickups by appointmentInteractive Showroom & Warehouse Location
GPS VerifiedWarehouse Loading BayDock open Mon-Fri: 7:30 AM - 4:00 PM for freight pickups.
Showroom ConsultationsSample matching and trade meetings available upon scheduling.
Service Schedules & Response Times
Customer Phone Support8:00 AM – 6:00 PM EST
WhatsApp Specialist Chat8:30 AM – 8:00 PM EST
Order Dispatch & LogisticsMonday – Friday
Weekend InquiriesProcessed next business day
Frequently Asked Contact & Order Questions
Immediate answers regarding rug inquiries, Canadian shipments, and sample consultations.